Delete in the app

1. Sign in to HERMS on the web or Android app.
2. Open this Delete Account page while signed in, or go to Profile.
3. Confirm deletion when prompted (type DELETE).
4. Your login and personal profile data are removed.
5. If you cannot sign in, email support from your registered address (details below).

Data that is deleted

• Your login email and password (auth account).
• Your personal profile fields (name, phone, address, and similar).
• Role assignments and personal notification records linked to your user ID.

Data that may be kept

• Anonymised or aggregated business records your organisation must keep for legal, tax, or fraud-prevention reasons (for example invoices and payment receipts already issued).
• Backups may hold deleted data for a short period before automatic purge.
• Organisation / tenant business data (equipment, bookings, invoices) may remain until you request full workspace closure.

Important notes

• Closing an entire rental business workspace requires verifying ownership. Email support with your company name and registered email.

Delete in the app

1. Sign in to HERMS on the web or Android app.
2. Open this Delete Account page while signed in, or ask your admin to deactivate your access.
3. Confirm deletion when prompted (type DELETE).
4. You will be signed out and your personal login data will be removed.

Data that is deleted

• Your employee login and profile linked to your user ID.
• Personal notification records linked to your user ID.

Data that may be kept

• Anonymised or aggregated business records your organisation must keep for legal, tax, or fraud-prevention reasons (for example invoices and payment receipts already issued).
• Backups may hold deleted data for a short period before automatic purge.
• Operational actions you performed (for example bookings created) may remain in the business workspace for audit continuity without active login access.

Important notes

• If you cannot sign in, ask your HERMS admin to remove your access, then email us below.